| Sampling Factors: |
Location (Not Relevant: One location only in Suzhou for this organization)
Customer: There are two types of customer which affect the current OSSP. E-government projects for government and Could computing projects for universities.
Size (Not Relevant: Project scale (number of people) is around 8 people which has no affect on process.)
Organizational Structure (Not Relevant: All the projects are developed in the R & D Department)
Type of Work (Not Relevant: All the projects are software development projects which have no affect on the process.) |
| Sampling Factor Values: |
Government (Customer): All E-government projects developed for government.
Universities (Customer): All Cloud Computing projects developed for universities.. |
| Subgroups: |
SG1: All E-government projects developed for government.
10 People, 4 Basic Units
– Government
SG2: All Cloud Computing projects developed for universities.
7 People, 2 Basic Units
– Universities |