| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Shanghai city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are public sector organisations.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the Software and Integration Department, using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work: Work is performed diffidently based on the type of work. All the projects are categorized into Software Application Development and Mobile Application Development. |
| Sampling Factor Values: |
Software Application Development (Type of Work): To develop standard software application based on the requirements
Mobile Application Development (Type of Work): To develop application for mobile-based platform e.g. android |
| Subgroups: |
Software Application Development: To develop standard software application based on the requirements
37 People, 4 Basic Units
– Software Application Development
Mobile Application Development: To develop application for mobile-based platform e.g. android
18 People, 3 Basic Units
– Mobile Application Development |