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Sampling Factors:
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Location (Not Relevant: All work is performed at the FXSDCC center in Shanghai)
Customer (Not Relevant: All projects are Fuji Xerox)
Size: Size is measured in total effort required. Projects are categorized as large (> 50 person-months), medium (15 – 50 person months) and small (< 15=”” person=””>
Organizational Structure: Either embedded software for printer control (CT) or cloud software for service solutions (SS)
Type of Work: Either new development or maintenance. |
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Sampling Factor Values:
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Large (Size): > 50 person-months.
Medium (Size): 15 – 50 person months
Small (Size): < 15=”” person=””>
CT (Organizational Structure): Embedded software for printer control
SS (Organizational Structure): Cloud software for service solutions.
New development (Type of Work):
Maintenance (Type of Work): |
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Subgroups:
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SG1: Large sized maintenance projects in the CT (controller department).
26 People, 2 Basic Units
– CT
– Large
– Maintenance
SG2: Medium sized maintenance projects in the CT department
30 People, 3 Basic Units
– Maintenance
– Medium
– CT
SG3: Small projects in both the CT and SS departments
7 People, 2 Basic Units
– SS
– Maintenance
– Small
SG4: Medium sized new development projects in the SS department
12 People, 2 Basic Units
– Medium
– SS
– New development
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