| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in Fuzhou, Fujian province)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. The customers are in electrical (energy) area and the solutions are always for monitoring and controlling electrical stations.)
Size (Not Relevant: Organization uses similar size in all the projects)
Organizational Structure (Not Relevant: For developing the projects, they are using the same organizational structure: R&D Center in Fuzhou headquarter)
Type of Work: They are differences in the processes according to if the result of the project is a new product or is a new version of an existing product. |
| Sampling Factor Values: |
Create a new product (Type of Work): The R&D Center develops a new product for customers or for market needs as result of the project.
Improve an existing product (Type of Work): Modify and upgrade an existing product for a customer by R&D Center with new features or improving existing ones. |
| Subgroups: |
S1 New Products: Create new product/s for customers, these projects work in new requirements for creating a new product from specific requirements or new detected market needs (future or present ones) by the R&D Center.
8 People, 1 Basic Units
– Create a new product
S2 Updating of Existing Products: Improve or add new features to existing solutions or products that are currently running by the customers.
6 People, 1 Basic Units
– Improve an existing product |