| Sampling Factors: |
Location (Not Relevant: Single location, Fuzhou)
Customer (Not Relevant: Focus customers – transportation system for local government and companies. There are no processes differ across customer accounts.)
Size (Not Relevant: The size does not differentiate the work being performed. Set of standard processes being used do not differ based on size.)
Organizational Structure (Not Relevant: All works are done in the Software Development Center.)
Type of Work: The company classifies works into two types: – Research Development projects use customer direction communication for requirements. – Function Enhancement & Maintenance projects use guidance and prototype for requirements. |
| Sampling Factor Values: |
Research Development (Type of Work): Research Development projects use customer direction communication for requirements.
Function Enhancement & Maintenance (Type of Work): Function Enhancement & Maintenance projects use guidance and prototype for requirements. |
| Subgroups: |
A: R&D Project
12 People, 2 Basic Units
– Research Development
B: Enhancement & Maintenance Project
21 People, 3 Basic Units
– Function Enhancement & Maintenance |