| Sampling Factors: |
Location (Not Relevant: Three locations exist, however each project is operated throuout locations, hence no significant differnce in processes used is identified among 3 locations.)
Customer (Not Relevant: There is one type of customer, computer hardware maker.)
Size (Not Relevant: Project size in headcount is almost the same less than 20.)
Organizational Structure (Not Relevant: There are 4 development departments in the OU, however they all develop embedded software with different purposes.)
Type of Work: There are two types of works, one for customer product development, the other is inhouse support tool development, with significant differnces in processes used. |