| Sampling Factors: |
Location (Not Relevant: There is only a services location. The organizational unit locates at Fujian.)
Customer (Not Relevant: All projects are from China government.)
Size (Not Relevant: There is no specific classification of project. Project size does not impact to process implementation.)
Organizational Structure (Not Relevant: Information service department is the sole department to deliver application implementation services to customers.)
Type of Work: There are two types of projects. One is implementation project. Second is R&D project. |
| Sampling Factor Values: |
Client Development Group (Type of Work): Project implementation is based on customer contract and will be accepted by customer.
Platform Development Group (Type of Work): It is to research and develop new technology, function and solution to government customer internally and to be used in implementation projects. |
| Subgroups: |
Implementation Project: To deliver contract based application implementation services.
22 People, 5 Basic Units
– Client Development Group
R&D Project: To develop application with new function or new technology for project implementation use.
14 People, 3 Basic Units
– Platform Development Group |