| Sampling Factors: |
Location (Not Relevant: All work is performed at a single location in Columbia, SC)
Customer: CBIC operates on a customer contract basis which manifests as multiple development projects over a defined contract period. JAVA systems and Web Based systems direct customers are other internal organization units
Size (Not Relevant: All projects are of a similar size, <1000>
Organizational Structure (Not Relevant: All work is performed within the E-commerce unit)
Type of Work (Not Relevant: All work is very similar, application development and maintenance) |
| Sampling Factor Values: |
External customer (Customer): CBIC on a direct customer contract basis which manifests as multiple projects over a defined contract period.
Internal customer (Customer): Both JAVA and Web operate from an internally allocated annual budget which manifests as individually approved projects prioritized for funding from the annual budget. |
| Subgroups: |
CBIC: CBIC operates on a customer contract basis which manifests as multiple development projects over a defined contract period.
35 People, 6 Basic Units
– External customer
JAVA/Web: JAVA systems and Web Based systems direct customers are other internal organization units. Both JAVA and Web operate from an internally allocated annual budget which manifests as individually approved projects prioritized for funding from the annual budget.
35 People, 11 Basic Units
– Internal customer |