| Sampling Factors: |
Location (Not Relevant: All work is performed at the same location)
Customer (Not Relevant: All work is performed using the same processes regardless of who the customer is)
Size (Not Relevant: All projects are roughly the same size)
Organizational Structure (Not Relevant: All work is performed within the same organization structure)
Type of Work: Internal projects use a slightly different process due to the approval processes that are used. |
| Sampling Factor Values: |
Software Development – Internal (Type of Work): Software Development Work – internal to the organization – typically R&D work.
Software Development – Customer Work (Type of Work): Software Development – Customer Work |
| Subgroups: |
Internal Development: Internal Research Projects
43 People, 3 Basic Units
– Software Development – Internal
Customer Software Development: Customer Software Development
20 People, 2 Basic Units
– Software Development – Customer Work |