| Sampling Factors: |
Location (Not Relevant: No change in Process as one QMS is being used)
Customer (Not Relevant: No change in Process as it is captive centre)
Size (Not Relevant: Same process. No changes.)
Organizational Structure (Not Relevant: Same process. No changes.)
Type of Work: Dev(Iterative, Waterfall), PS, Staffing, Testing, Mnt
Domain: Banking, FS,HI, e-commerce, Info Sec |
| Sampling Factor Values: |
Maintenance (Type of Work): Maintenance work
PS (Type of Work): Production Support
Staffing (Type of Work): Staffing of Resources
Testing (Type of Work): Testing work
Iterative (Type of Work): Iterative Development
Waterfall (Type of Work): Waterfall Development
Info Security (Domain): Information Security
Financial SVC (Domain): Financial Services
Banking (Domain): Banking domain
e-commerce (Domain): e-commerce work
Health Insurance (Domain): Health Insurance |
| Subgroups: |
Banking/Iterative: Banking/Iterative
140 People, 2 Basic Units
– Iterative
– Banking
Financial SVC/Waterfall: Financial SVC/Waterfall
94 People, 3 Basic Units
– Financial SVC
– Waterfall
Financial SVC/Iterative: Financial SVC/Iterative
9 People, 1 Basic Units
– Iterative
– Financial SVC
Health Insurance/Waterfall: Health Insurance/Waterfall
25 People, 1 Basic Units
– Waterfall
– Health Insurance
Mnt/Info Security: Mnt/Info Security
12 People, 1 Basic Units
– Info Security
– Maintenance
PS/Financial SVC: PS/Financial SVC
7 People, 1 Basic Units
– PS
– Financial SVC
PS/Banking: PS/Banking
21 People, 1 Basic Units
– Banking
– PS
Staffing/e-commerce: Staffing/e-commerce
56 People, 1 Basic Units
– Staffing
– e-commerce
staffing/Banking: staffing/Banking
12 People, 1 Basic Units
– Staffing
– Banking
Staffing/Financial SVC: Staffing/Financial SVC
302 People, 1 Basic Units
– Financial SVC
– Staffing
Testing/Banking: Testing/Banking
40 People, 1 Basic Units
– Testing
– Banking |