| Sampling Factors: |
Location (Not Relevant: All the projects are managed and delivered out of one location, Hefei, China.)
Customer: There are 4 customer segments. Processes are customized for the 4 customer segments. 4 different PPBs are established and maintained.
Size (Not Relevant: Size does not have any significant impact on how work gets done other than some minor tailoring. According to customer requirements, the processes followed and the final deliverables to customers are the same no matter the project is big or small. However, internal management documents can be tailored for small size projects based on tailoring guideline. For example, project only maintain one WBS for small projects, but maintain phase-wise WBS for big projects.)
Organizational Structure (Not Relevant: No changes in project execution based on organization structure.)
Type of Work (Not Relevant: This appraisal only covers software development projects.) |
| Sampling Factor Values: |
NRI (Customer): The software development projects for the VIP client: NRI.
Domestic Finance (Customer): The software development projects for domestic financial industry clients
ISID (Customer): The software development projects for the VIP client: ISID
TDC (Customer): The software development projects for the VIP client: TDC |
| Subgroups: |
G1: Software development projects for the client: NRI
84 People, 7 Basic Units
– NRI
G2: The software development projects for domestic finance industrial clients
71 People, 5 Basic Units
– Domestic Finance
G3: Software development projects for the client: ISID
140 People, 6 Basic Units
– ISID
G4: The software development projects for the client: TDC
30 People, 1 Basic Units
– TDC |