| Sampling Factors: |
Location (Not Relevant: Only the Shanghai location is going to be included in this appraisal.)
Customer (Not Relevant: Only one customer: SAIC General Motors is served by the Information Systems Department – System development.)
Size (Not Relevant: No significant difference can be recognized in the OU projects, which use the same set of processes.)
Organizational Structure: This factor has been selected as the major difference among projects is related to the business domain they work about.
Type of Work (Not Relevant: All projects do the same type of work, which is IT Systems Development.) |
| Sampling Factor Values: |
After Sale & New Business (Organizational Structure): Development of systems for managing after sales activities and new businesses
Engineering Support (Organizational Structure): Development of systems for supporting engineering activities of automotive design
Manufacturing Quality Support (Organizational Structure): Development of systems for enhancing qaulity of automotive manufacturing
Business Support (Organizational Structure): Development of systems for supporting the SAIC General Motors operations |
| Subgroups: |
AS and New Business: After Sale & New Business – Development of systems for managing after sales activities and new businesses
24 People, 2 Basic Units
– After Sale & New Business
Engineering Support: Development of systems for supporting engineering activities of automotive design
30 People, 2 Basic Units
– Engineering Support
Manufacturing Quality Support: Development of systems for enhancing qaulity of automotive manufacturing
39 People, 2 Basic Units
– Manufacturing Quality Support
Business Support: Development of systems for supporting the SAIC General Motors operations
21 People, 1 Basic Units
– Business Support |