| Sampling Factors: |
Location (Not Relevant: All the units considered in the scope of the project are based on the same location in Barcelona.)
Customer (Not Relevant: Products developed internally are later on offered to customers in a SAS schema.)
Size (Not Relevant: Development sprints have similar size, following the same life cycle. Products are supported by a common team using the standard process.)
Organizational Structure (Not Relevant: The structure is common all over the OU.)
Type of Work: This point consolidates the key factor affecting the way in which processes are being implemented, resulting in Development projects and Support Services.
100% Sample: All activities within the OU are considered in the scope of the appraisal. |
| Sampling Factor Values: |
Development (Type of Work): Product development activities
Managed Services (Type of Work): Product support activities
1 (100% Sample) (100% Sample): All projects or services are included.
0 (0% Sample) (100% Sample): None is included |
| Subgroups: |
1. DEV: This subgroup considers the three development teams in the scope of the appraisal, consolidating the development subgroup.
23 People, 3 Basic Units
– Development
– 1 (100% Sample)
2. SVC: This subgroup considers the product support team, consolidating the services subgroup.
7 People, 1 Basic Units
– 1 (100% Sample)
– Managed Services |