Getecsa (Gestión de Tecnología Especializada)-2015-CMMI3

cmmirz

11年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: No, because all services are managed in the same location of Getecsa in Mexico City.) Customer (Not Relevant: No, because it is used the same service scheme for all customers.) Size (Not Relevant: No, because it is used the same service scheme, either big or small project.) Organizational Structure (Not Relevant: No, because all the projects use the same service scheme, and all are managed by the Services Center.) Type of Work: There are two types of services (work): support services and application development services.
Sampling Factor Values:	Support Services (Type of Work): Includes database support projects & operating system support. Application Development Services (Type of Work): In this type of service, improvements are developed for current applications of the client.
Subgroups:	Support Services: Includes database support projects & operating system support. 4 People, 1 Basic Units – Support Services Application Development Services: In this type of service, improvements are developed for current applications of the client. 2 People, 1 Basic Units – Application Development Services