| Sampling Factors: |
Location (Not Relevant: Projects are delivered using a multisite approach, optimizing the team workload, and the skills of the professionals of the company, consolidating multisite project teams, based on project head and key analyst roles, integrated at the customer site, for facilitating the activities of the distributed development teams.)
Customer: There is a significant impact of the environment used by three of the customers of the company
Size (Not Relevant: All the projects developed by the company follow the GFT methodology, splitting the work to be done in releases.)
Organizational Structure (Not Relevant: Structure is common for all the units, having the direct delivery team, supported by the Process and Quality Team and the Training support.)
Type of Work: The organization delivers two different kind of services, green field development projects, and application management contracts, resulting in different tailoring options of the standard processes |
| Sampling Factor Values: |
DB (Customer): Bank 1
B (Customer): Bank 2
BS (Customer): Bank 3
O (Customer): Other customers
AM (Type of Work): Application management contracts for implementing minor enhancements and fixing bugs in existing applications
T (Type of Work): Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems |
| Subgroups: |
1.DB.T: Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for DB
1032 People, 41 Basic Units
– T
– DB
2. DB.AM: Application management contracts for implementing minor enhancements and fixing bugs in existing applications, for DB.
321 People, 12 Basic Units
– DB
– AM
3. B.T: Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for B
315 People, 7 Basic Units
– T
– B
4. BS.T: Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for BS.
227 People, 5 Basic Units
– BS
5. O.T: Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for other customers.
843 People, 31 Basic Units
– O
– T
6. O.AM: Application management contracts for implementing minor enhancements and fixing bugs in existing applications, for other customers.
534 People, 24 Basic Units
– AM
– O |