| Sampling Factors: |
Location: Beijing, Wuhan
Customer (Not Relevant: No influence on the process implementation because of only Financial sector)
Size: Small: less than or equal to 10 persons, Large: more than 10 persons
Organizational Structure: Postal Savings Division, Petty Loan Division
Type of Work (Not Relevant: No influence on the process implementation because all are software development) |
| Sampling Factor Values: |
BJ (Location): Development in Beijing
WH (Location): Development in Wuhan
Small (Size): Less than or equal to 10 persons
Large (Size): More than 10 persons
PSD (Organizational Structure): Postal Savings Division
PLD (Organizational Structure): Petty Loan Division |
| Subgroups: |
SG1: Postal Saving Division in Beijing
59 People, 8 Basic Units
– BJ
– PSD
– Large
SG2: Petty Loan Division in Wuhan
10 People, 1 Basic Units
– PLD
– Small
– WH |