| Sampling Factors: |
Location (Not Relevant: All projects are developed in Zhengzhou, Henan, China.)
Customer (Not Relevant: All customers are external customers)
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organisation structure in the R&D Department)
Type of Work: Two types of Work: New Development and Maintenance |
| Sampling Factor Values: |
New Development (Type of Work): New Development Projects
Maintenance (Type of Work): Enhancements on existing products |
| Subgroups: |
SG1: New Development
18 People, 3 Basic Units
– New Development
SG2: Enhancements Projects on existing products
17 People, 3 Basic Units
– Maintenance |