| Sampling Factors: |
Location (Not Relevant: The location of execution of a project does not have a bearing on Process Execution as the projects follow the same quality management system across locations. The SEPG team drives the process improvement activities in all the locations.)
Customer (Not Relevant: FIS executes projects for its parent organization in the US. The process followed is based on FIS”s Quality Management System. Hence Customer does not have a bearing on process execution.)
Size (Not Relevant: FIS executes projects of various sizes. However, the processes followed are not dependant on the size of the project and same QMS is followed for projects of all sizes. Hence size does not have any bearing on process execution.)
Organizational Structure (Not Relevant: The projects in FIS are organized under a single Business Unit named CIO Organization. Hence the Organizational Structure does not have a bearing on process execution.)
Type of Work: FIS executes development projects in Waterfall and Iterative lifecycles. The type of lifecycle has an influence on the processes followed. The services projects executed by FIS are categorized as Maintenance and Remote Infrastructure Management based on their scope of work. This has a bearing on process execution. |
| Sampling Factor Values: |
Waterfall (Type of Work): Projects following the waterfall lifecycle in DEV
Iterative (Type of Work): Projects following iterative lifecycle in DEV
Maintenance (Type of Work): Service groups performing software maintenance activity
Infrastructure Management (Type of Work): Service groups performing infrastructure management activities |
| Subgroups: |
G1:Waterfall: Projects following Waterfall lifecycle
201 People, 4 Basic Units
– Waterfall
G2:Iterative: Projects following iterative lifecycle
63 People, 2 Basic Units
– Iterative
G3:Maintenance: Service groups performing software maintenance activity
95 People, 4 Basic Units
– Maintenance
G4:Infrastructure Management: Service groups performing infrastructure management activity
506 People, 1 Basic Units
– Infrastructure Management |