FIS Global Business Solutions Philippines, INC-2014-CMMI3

cmmirz

11年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: No change in Process as one QMS is being used) Customer (Not Relevant: No change in Process as it is captive centre) Size (Not Relevant: Projects executed are medium size and the process does not differ to execute this size of projects) Organizational Structure (Not Relevant: No significant impact based on Org structure) Type of Work: RIM Infra, RIM Service Desk Domain: Network and Sys Admin, GSC & Commercial Support Technology: Mainframe, Java Lifecycle Model: Agile, Waterfall
Sampling Factor Values:	RIM Infra (Type of Work): RIM Infrastructure RIM Service Desk (Type of Work): RIM Service Desk Network and Sys Admin (Domain): Network and Sys Admin GSC & Commercial Support (Domain): GSC & Commercial Support Mainframe (Technology): Mainframe Java (Technology): Java Agile (Lifecycle Model): Agile Waterfall (Lifecycle Model): Waterfall
Subgroups:	MF/Waterfall: Mainframe technology and Waterfall Model 62 People, 3 Basic Units – Mainframe – Waterfall Java/Agile: Java technology and Agile Model 10 People, 1 Basic Units – Java – Agile RIM Infra/Network and Sys Admin: RIM Infra/Network and Sys Admin 108 People, 1 Basic Units – RIM Infra – Network and Sys Admin RIM Service Desk/GSC and Commercial: RIM Service Desk/GSC and Commercial 74 People, 1 Basic Units – GSC & Commercial Support – RIM Service Desk