| Sampling Factors: |
Location (Not Relevant: The OU has only one location)
Customer (Not Relevant: The OU has only one type of customer)
Size (Not Relevant: The OU has similar size projects and defined the OSSP as size-irrelevant)
Organizational Structure: The OU has 3 development branches
Type of Work: The OU has two types of work: Product Development and Contracted Development |
| Sampling Factor Values: |
FSD (Organizational Structure): Financial Software Dept.
ISD (Organizational Structure): Insurance Software Dept.
RDC (Organizational Structure): R&D Center
CD (Type of Work): Contracted Development
PD (Type of Work): Product Development |
| Subgroups: |
SG1: Contracted Development project from the Financial Software Dept.
513 People, 9 Basic Units
– FSD
– CD
SG2: Product development project from the R&D Center
51 People, 3 Basic Units
– RDC
– PD
SG3: Insurance Software Dept. contracted development projects
63 People, 7 Basic Units
– CD
– ISD |