| Sampling Factors: |
Location (Not Relevant: This is not a relevant sampling factor. There is only one location.)
Customer (Not Relevant: This is not a relevant sampling factor. OU has various customers. Same process is being implemented for all customers.)
Size (Not Relevant: This is not a relevant sampling factor. There is no change in the process and project execution activities based on the size.)
Organizational Structure (Not Relevant: This is not a relevant sampling factor. Same process is followed in the OU.)
Type of Work: This is a relevant sampling factor. There is change in the process based on this for application development and Service projects. |
| Sampling Factor Values: |
SG1 (Type of Work): Project Life Cycle – Application Development SG1
SG2 (Type of Work): Project Life Cycle – Service Management SG2 |
| Subgroups: |
SG1: Application Development projects
179 People, 17 Basic Units
– SG1
SG2: Service Management Projects
192 People, 7 Basic Units
– SG2 |