| Sampling Factors: |
Location (Not Relevant: Not relevant, single location, Noida only)
Customer (Not Relevant: Not relevant, This OU is doing software development and maintenance work and there is no customer specific product and services produced. All Engineering and Project management Processes are common for all customer projects . These common processes are defined and implemented across all projects. Hence this factor is not relevant.)
Size (Not Relevant: Not relevant, similar size of projects and same processes are used)
Organizational Structure (Not Relevant: Not relevant, single organizational structure)
Type of Work: Relevant, two types of projects, new development and sustenance |