| Sampling Factors: |
Location (Not Relevant: There is only one location.)
Customer: There are two types of customer: traditional and bank. The REQM, RD, VAL and PI processes change according to this factor.
Size (Not Relevant: The size and duration of all basic units in the OU is similar.)
Organizational Structure (Not Relevant: There is only one software development area.)
Type of Work (Not Relevant: There is only one type of work: Software Development.) |
| Sampling Factor Values: |
Traditional (Customer): Software Development for Traditional customers
Bank (Customer): Software Development for Bank customers |
| Subgroups: |
Traditional: Software Development for Traditional customers
5 People, 1 Basic Units
– Traditional
Bank: Software Development for Bank customers
4 People, 1 Basic Units
– Bank |