| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Chengdu)
Customer: There are two client types, government and no-government, which both have some different requirements to the procedures and templates used by the development teams respectively in the OU as well.
Size (Not Relevant: The team size is about 10 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: All the projects are organized and managed under these two departments. The Software Product Department is mainly responsible for coding part of projects; The Consulting and Design Department is mainly responsible for the requirements and design part of projects.)
Type of Work (Not Relevant: The OU only develops software products.)
Product Type: There are two product types, E-government and intelligent monitoring, which both have some impacts to the procedures and templates used by the development teams respectively in the OU. |
| Sampling Factor Values: |
Government (Customer): The government clients have different requirements to the procedures and templates used by the development teams respectively in the OU.
Non-government (Customer): The non-government clients have different requirements to the procedures and templates used by the development teams respectively in the OU as well.
E-government (Product Type): The E-government product type has some impacts to the procedures and templates used by the development teams in the OU.
Intelligent Monitoring (Product Type): The intelligent monitoring product type has some impacts to the procedures and templates used by the development teams in the OU as well. |
| Subgroups: |
Subgroup A: ClientType-Gov/ProdType-E-government
21 People, 4 Basic Units
– Government
– E-government
Subgroup B: ClientType-Non-Gov/ProdType-IntelMonitor
10 People, 1 Basic Units
– Intelligent Monitoring
– Non-government |