| Sampling Factors: |
Location (Not Relevant: All Dev Project Management activities occur in Reston, VA. All Dev projects are in a single location — Reston, VA)
Customer (Not Relevant: There is one Dev federal customer)
Size (Not Relevant: There is one Dev size for a single project.)
Organizational Structure (Not Relevant: There is a Dev Single Organizational Structure.)
Type of Work: Type of work is performed differently. Type of work includes Project Management, Agile Software Development and Help Desk Services work and Operations and Maintenance work. |
| Sampling Factor Values: |
Software Development (Type of Work): Type of work is Project Management, Agile Software Development.
Help Desk and Operations and Maintenance (Type of Work): Performing Help Desk and Operations and Maintenance work. |
| Subgroups: |
Subgroup Federal Software Development: The subgroup performs software development and project management activities working with Plateau Software end users.
3 People, 1 Basic Units
– Software Development
SubGroup Federal Service Desk and Call Monitoring: Type of work performed is service desk activities and operational support and maintenance work for the WEBCASS Suite of Applications as defined in this Statement of Work (SOW) to include: Operational Maintenance, Configuration and Maintenance, Data Maintenance, Defect Fixes, Dataset Uploads, EPAS Help Desk Support, Changes Requests and Release Support.
2 People, 1 Basic Units
– Help Desk and Operations and Maintenance |