Organization Name：
（组织名称） Daimler Group Services Madrid, S.A.
（组织名称） Daimler Group Services Madrid, S.A.
Organizational Unit：
（组织单位） Consulting and Solution Division
（组织单位） Consulting and Solution Division
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Apr 01, 2014
（评估结束日期） Apr 01, 2014
Lead Appraiser：
（主任评估师） Victoria Ines Lázaro Lamoratta
（主任评估师） Victoria Ines Lázaro Lamoratta
Sponsor：
（发起人） Gerhard Streichert , Andrew Williamson
（发起人） Gerhard Streichert , Andrew Williamson
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Only one site, Madrid)
Customer (Not Relevant: Methodology doesn”t change because of the client. In general, client is always the group.)
Size (Not Relevant: No real differences in process execution. Some templates can be tailored, but process execution is not affected and they are the same.)
Organizational Structure: Departments follows same organizational process, but relevant adaptations are defined at department level.
Type of Work: Projects are classified depending on the type of work in scope and applications to be developed.Sampling Factor Values: CBS (Organizational Structure): Consulting and Business Solution
BMS (Organizational Structure): Business Management Solution
PSM (Organizational Structure): Project & IT-Service Management
AMC (Organizational Structure): Application Management Center
1st Level Support (Type of Work): Tools 1st Level Support Services
2nd Level Support (Type of Work): Tools 2nd Level Support Services
MS-BISS (Type of Work): MS-BISS Services
P&IT (Type of Work): P & IT Services
Major Developments (Type of Work): Development of New Applications or Big Changes. This type of projects are only exectued by BMS department
Production Support (Type of Work): Application Maintenance. This type of projects are only exectued by BMS department
Rollouts (Type of Work): CoFiCo Implementations (SAP). This type of projects are only exectued by CBS departmentSubgroups: CoFiCo: CoFiCo
31 People, 7 Basic Units
– CBS
– Rollouts
1ST: 1st level Support
4 People, 4 Basic Units
– AMC
– 1st Level Support
2ND: 2nd Level Support
5 People, 3 Basic Units
– 2nd Level Support
– BMS
BI: BI Services
2 People, 13 Basic Units
– BMS
– MS-BISS
PSM: P & IT Services
2 People, 2 Basic Units
– P&IT
– PSM
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
