| Sampling Factors: |
Location (Not Relevant: Not Relevant. There is only one location in Bogotá, Colombia.)
Customer (Not Relevant: Not Relevant: OU produces only for internal business needs not directly related to final clients.)
Size (Not Relevant: Not Relevant: The OU do not distinguish a different process based on the size.)
Organizational Structure (Not Relevant: Not Relevant: Only one unit: Software Design and Development in the Software Factory.)
Type of Work: Relevant: two different types; Software Maintenance, and Software Developments. |
| Sampling Factor Values: |
Mant (Type of Work): Software maintenance
SD (Type of Work): Software Development (with implementations and adjustments) |
| Subgroups: |
Ma: Software maintenance projects
12 People, 1 Basic Units
– Mant
dev: Software developments
47 People, 2 Basic Units
– SD |