| Sampling Factors: |
Location (Not Relevant: Not Relevant. Software Factory is located in San Pablo de Heredia, Costa Rica only.)
Customer (Not Relevant: Not relevant. The work is performed equal with different customers. Grupo Babel products are standard across clients.)
Size (Not Relevant: Not Relevant. The differences of the processes followed by projects in the OU is based on type of work (new product). Maintenance is out of scope.)
Organizational Structure (Not Relevant: Not Relevant. Appraisal scope is in one organizational unit, Software Factory.)
Type of Work (Not Relevant: Not Relevant: Only New software product development is on the OU scope.)
Projects: New software products developments |