| Sampling Factors: |
Location (Not Relevant: No difference in processes due to Location. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project. Location is not relevant.)
Customer: There are two types of customer, government and enterprise. There are some differences in the project management, quality assurance and delivery ralated processes due to the customer.
Size (Not Relevant: No difference in processes due to Size. The size of the projects is around 5 FTEs. Size is not relevant.)
Organizational Structure (Not Relevant: No difference in processes due to Organization. All the project teams are belong to R&D Center and the team structure is almost same. Organization Structure is not relevant.)
Type of Work (Not Relevant: No difference in process due to Type of Work. The main business is to provide software customization development services of water and other resource management related information system to government and enterprises. Type of Work is not relevant.) |
| Sampling Factor Values: |
Government (Customer): Government”s water and other resource management departments.
Enterprise (Customer): Enterprises related to the operation of water and other resource infrastructure. |
| Subgroups: |
SG1: The type of work is provide software customization development services of water and other resource management related information system to government departments. The size of the projects is around 5 FTEs. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
12 People, 4 Basic Units
– Government
SG2: The type of work is provide software customization development services of water and other resource management related information system to enterprises related to the operation of water and other resource infrastructure. The size of the projects is around 5 FTEs. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
5 People, 2 Basic Units
– Enterprise |