| Sampling Factors: |
Location (Not Relevant: There is only one location for the OU)
Customer: There are two types of customers namely “Enterprise” and “Government”
Size (Not Relevant: “All projects currently fall under the same project category with no change in the process “)
Organizational Structure (Not Relevant: The OU is small with flat org. structure. The PMs report to Dept. Manager who in turn reports to the CTO. There is no impact of org. structure on the process deployed)
Type of Work (Not Relevant: Type of work is only Software development/Maintenance) |
| Sampling Factor Values: |
ENT (Customer): Enterprise
Govt (Customer): Government |
| Subgroups: |
Project 1: Guangdong Telecom”s ABC System is a system for cost accounting and profitability analysis.
8 People, 1 Basic Units
– ENT
Project 2: Guangzhou Public Security Bureau Traffic Management Related System Maintenance—GZ-ITMS maintenance
9 People, 1 Basic Units
– Govt |