| Sampling Factors: |
Location (Not Relevant: No effect on implementation. The OU has a unique office in the city of Donguan, province of Guangdong, China. The location is not relevant for the process usage.)
Customer: The customers is mainly the government. Although the OU has defined a standard process to be executed uniformly across every project to ensure consistent results and quality, there are two types of projects: public office projects and public specific sector projects.
Size (Not Relevant: No effect on implementation. Each project has usually 4 project members.)
Organizational Structure (Not Relevant: No effect on implementation. The scope of the appraisal is the R&D Department. The entire team of the OU belong to the same unit. All projects follow the same software life cycle.)
Type of Work (Not Relevant: No effect on implementation. All the projects are software development projects and follow the same software life cycle.) |
| Sampling Factor Values: |
Public office (Customer): This type of projects are focus on public administration
Public specific sectors (Customer): This type of projects are focus on public specific sectors. For example, transportation. |
| Subgroups: |
Public Office: This type of projects is focus on public management and administration.
5 People, 2 Basic Units
– Public office
Public specific sectors: This type of projects is focused on public specific sectors. For example, transportation.
5 People, 2 Basic Units
– Public specific sectors |