| Sampling Factors: |
Location (Not Relevant: All BU/projects are located in Foshan)
Customer (Not Relevant: The processes used to built the software are the same for all the Basic Units regardless of the customer.)
Size (Not Relevant: The size of the projects are relatively all the same.)
Organizational Structure (Not Relevant: All BU/projects are within the Software Development Department.)
Type of Work: Projects/BU are categorized as generic product development and customized project development upon specific customer’s requirements. |
| Sampling Factor Values: |
Generic (Type of Work): All projects are generic products. There is no customization for any client.
Customized (Type of Work): All projects produce customized software products for each particular client. |
| Subgroups: |
Generic: This projects create software products that generic products
15 People, 1 Basic Units
– Generic
Customized: These projects produce products for specific customers
33 People, 4 Basic Units
– Customized |