| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in Guangzhou, Guangdong)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. Customer are public administration and demand same kind of solutions)
Size (Not Relevant: Organization uses similar size in all the projects)
Organizational Structure (Not Relevant: For developing the projects they are using the same organizational structure: R&D Center in Guangzhou headquarters)
Type of Work: It depends on the result of the work: new products or upgrade of existing products |
| Sampling Factor Values: |
Develop (Type of Work): Develop a new software product based on customer requirements
Upgrade (Type of Work): Improve or make a new version of existing software product |
| Subgroups: |
S1 New Development Projects: Projects that the result of these are new products developed for the customer meeting its requirements
18 People, 2 Basic Units
– Develop
S2 Update Existing Products: Update or upgrading existing products with software development projects for getting changes or new requirements from the customer
11 People, 1 Basic Units
– Upgrade |