- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: the OU has only one location, in Guangzhou) Customer: the customers are Government and Finance
Size (Not Relevant: the size doesn’t affect the processes and in a narrow scope, less than 20)
Organizational Structure (Not Relevant: all projects come from the same department)
Type of Work (Not Relevant: Software development)
Sampling Factor Values: Government (Customer): Oriented Government Finance (Customer): Oriented Financial Institutions
Subgroups: SG1: projects oriented the government offices.
20 People, 2 Basic Units
– GovernmentSG2: projects oriented financial institutions
8 People, 1 Basic Units
– Finance