| Sampling Factors: |
Location (Not Relevant: All projects are developed in Guangzhou, China.)
Customer: They have internal and external customers
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organisation structure in the Software Development Department)
Type of Work: Projects are categorized as generic product development and customized project development upon specific customer’s requirements. |
| Sampling Factor Values: |
Internal (Customer): Internal Customers
External (Customer): External Customers
Products (Type of Work): Projects are generic products.
Customized (Type of Work): Projects are customized projects per customers’ requirements. |
| Subgroups: |
SG1: All Projects are generic products
22 People, 5 Basic Units
– Internal
– Products
SG2: projects are customized projects per customers’ requirements.
36 People, 11 Basic Units
– Customized
– External |