| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in ZhongShan, Guangdong)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. The customers are of the same kind of customer: public administrations)
Size (Not Relevant: Organization use similar size in all the projects)
Organizational Structure (Not Relevant: For developing the projects are using the same organizational structure of R&D Center)
Type of Work: It depends on the result of the work: creating a product or changing an existent product |
| Sampling Factor Values: |
Creating (Type of Work): Develop a new system based on market requirement
Upgrading (Type of Work): Make changes or add new features on an existing product |
| Subgroups: |
SG1 New Products: New products developed for accomplishing customer”s needs
15 People, 2 Basic Units
– Creating
SG2 Upgrade of products: New versions of existing products of the organization
10 People, 1 Basic Units
– Upgrading |