| Sampling Factors: |
Location (Not Relevant: All 4 basic units are located in Nanning, and there is no process difference since they all follow the same processes after tailoring.)
Customer (Not Relevant: Although there are different customers for the 4 basic units, there is no process difference since they all follow the same processes after tailoring.)
Size (Not Relevant: Although projects are with different sizes, but there is no process difference for different sizes since they all follow same processes after tailoring.)
Organizational Structure (Not Relevant: All 4 projects are within ICT Business Office, and since there is no sub-department below the ICT Office, therefore there is no significant process differences after tailoring.)
Type of Work: 2 types of work (New Development, Feature Enhancement) exists for the 4 projects. This creates processes differences in requirement elicitation, change management, system design, verification and validation. |