| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Liuzhou city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are automobile enterprises.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Technology Department.)
Type of Work: RELEVANT: Work is performed differently based on the type of work, the work could be categorized into New Project Development and Maintenance Project. The activities of Requirement Development and Technical Solution are different based on the different type of work. |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop new project from scratch, and implement the new system based on the needs from the customer
Maintenance Project (Type of Work): To upgrade/maintain the existing system for expanding the system functions, so as to meet the customer business needs |
| Subgroups: |
New Project Development: To develop new project from scratch, and implement the new system based on the needs from the customer
12 People, 2 Basic Units
– New Project Development
Maintenance Project: To upgrade/maintain the existing system for expanding the system functions, so as to meet the customer business needs
15 People, 3 Basic Units
– Maintenance Project |