| Sampling Factors: |
Location (Not Relevant: All work done at same site)
Customer: The OU projects are for broad or narrow customers
Size (Not Relevant: The OU projects have similar software size and duration)
Organizational Structure (Not Relevant: All projects have identical structure)
Type of Work (Not Relevant: All projects are new development or major enhancements) |
| Sampling Factor Values: |
Broad (Customer): Customers include government, police, schools, teachers, students
Narrow (Customer): Customers limited to parents, students, and teachers |
| Subgroups: |
Broad Customer: Customers include government, police, schools, teachers, and students
24 People, 3 Basic Units
– Broad
Narrow Customer: Customers limited to parents, students, and teachers
9 People, 1 Basic Units
– Narrow |