| Sampling Factors: |
Location (Not Relevant: All projects are developed from the Zhuhai Location. There being only one location, this has not been taken as a relevant factor)
Customer: Although all customers are Government customers; they are differentiated into Finance Department and Administrative Services Department. Because of this difference in the custometr profiles, this has been taken as a sampling factor
Size (Not Relevant: All projects are similar size and processes are independent of size anyways)
Organizational Structure (Not Relevant: The OU consists of only one department – the R&D Department. The processes followed are independent of the org structure)
Type of Work (Not Relevant: Only waterfall lifecycle is being followed in the OU – hence it is not a sampling factor)
Application Domain: Although the Technology used is the same across all the projects, there are two application domains – this has therefore been taken as a sampling factor |
| Sampling Factor Values: |
C 1 (Customer): Government customers : Administrative Services departments
C 2 (Customer): Government customers – Finance Departments
AD 1 (Application Domain): Grassroots Public services
AD 2 (Application Domain): Intelligent Guidance systems |
| Subgroups: |
S1: This sub group is of BUs that has Administrative Services customers using Grassroots platform
36 People, 2 Basic Units
– C 1
– AD 1
S2: This sub group is of BUs taht have Finance Departments as clients and use the Grassroots platform
50 People, 2 Basic Units
– AD 1
– C 2
S3: This subgroup is that of BUs that have Administrative Services clients using Intelligent guidance systems
11 People, 1 Basic Units
– AD 2
– C 1 |