| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in Foshan, Guangdong)
Customer (Not Relevant: The customer does not have a significant influence on how processes are implemented or performed within the organizational unit. The customers are financial and economics ones that buy the systems of the organization.)
Size (Not Relevant: Organization has similar size in all the projects)
Organizational Structure (Not Relevant: For developing the projects are using the same organizational structure)
Type of Work: There are maintenance and new development of systems (hardware and software). |
| Sampling Factor Values: |
Creating (Type of Work): Creation of new systems
Upgrading (Type of Work): Projects of maintenance (new versions) of the System (software and hardware) |
| Subgroups: |
S1 New Systems: All projects that result in a new system
10 People, 2 Basic Units
– Creating
S2 Modified Systems: All the projects that are new versions of the current products (hardware and software).
12 People, 3 Basic Units
– Upgrading |