| Sampling Factors: |
Location (Not Relevant: Basic unit location has no effect in the way the activities are performed as they are performed in one single location)
Customer (Not Relevant: Although there are different needs according to the customers,internally the customer requests are managed in the same way,so we can consider this factor has no influence in the way the cativities are performed.)
Size (Not Relevant: The size is not affecting the way the processes are applied. All projects are managed in the same way independent on the estimated effort to implement them.)
Organizational Structure: Different development groups within the R&D Department.
Type of Work (Not Relevant: For all customers the same activty is performed(development)) |
| Sampling Factor Values: |
Document management (Organizational Structure): Development group is responsible for document management sw application.
Office Management (Organizational Structure): Development group is responsible for office management sw application.
Online Examination Management (Organizational Structure): Development group is responsible for Online Test system sw application. |
| Subgroups: |
DEV group-Document management: Projects developed by Document management Development Group
39 People, 4 Basic Units
– Document management
DEV group-Office Management: Projects developed by Office Management Development Group
51 People, 3 Basic Units
– Office Management
DEV group-Online Examination Management: Projects developed by Online Examination Management Development Group
27 People, 2 Basic Units
– Online Examination Management |