| Sampling Factors: |
Location (Not Relevant: Not Relevant: All projects are located in Guangzhou and the processes by which the products are built are the same.)
Customer: Relevant: Project customers are divided into two categories, China Mobile and China Telecom. There are differences between these two types of customers in terms of demand and acceptance. This affects the way the processes are implemented
Size (Not Relevant: Not Relevant: There is no size classification of projects, therefore the processes are implemented the same regardless of size (size does not matter).)
Organizational Structure (Not Relevant: Not Relevant: All projects are within the R & D Center and the processes by which the products are build are the same.)
Type of Work (Not Relevant: Not Relevant: All projects are development projects. There is no difference in the way the processes are implemented.) |
| Sampling Factor Values: |
China Mobile (Customer): These are the projects that develop products for China Mobile
China Telecom (Customer): These are the projects that develop products for China Telecom. |
| Subgroups: |
Subgroup#1: This is the Subgroup that contains the basic units that develop products for China Telecom
30 People, 4 Basic Units
– China Telecom
Subgroup#2: This is the Subgroup that contains the basic units that develop products for China Mobile.
18 People, 2 Basic Units
– China Mobile |