| Sampling Factors: |
Location (Not Relevant: All projects are developed in same office in Guangzhou)
Customer (Not Relevant: The customer are governmental ones (public administrations), these customers do not influence in how processes are performed in the organizational unit)
Size (Not Relevant: All the projects have similar size)
Organizational Structure (Not Relevant: For developing the projects are using the same organizational structure)
Type of Work: New product developments and Maintenance projects |
| Sampling Factor Values: |
New Products (Type of Work): Development of new products
Maintenance (Type of Work): Development of new versions of existing products |
| Subgroups: |
S1 New Product Development: All projects that the result are new products
9 People, 2 Basic Units
– New Products
S2 Maintenance of Products: All projects that develop a new version of existing products
8 People, 2 Basic Units
– Maintenance |