| Sampling Factors: |
Location (Not Relevant: There is a single office delivering application implementation services located at Guangzhou city.)
Customer: There are different types of customers, one is internal department, another one is electricity power enterprise.
Size (Not Relevant: All project size is below 10 people. Most of projects are 6 to 8 team members. The organization assume all projects are same size.)
Organizational Structure (Not Relevant: Software Technology Department is the sole department on software development.)
Type of Work (Not Relevant: The organizational unit delivers application implementation service only.) |
| Sampling Factor Values: |
Internal customers (Customer): Application is implemented for the requirement of the other department from the same organization.
External Customers (Customer): Projects are setup to implement application for the requirement of electric power enterprise from external customers. |
| Subgroups: |
Internal Customers: Project implements software solution based national policies and standards for external service team to deliver electricity application implementation services.
6 People, 1 Basic Units
– Internal customers
External Customers: Project delivers application implementation services for electricity supply service customer based on project agreed requirements.
8 People, 1 Basic Units
– External Customers |