| Sampling Factors: |
Location (Not Relevant: All projects are developed in Guangzhou, China.)
Customer (Not Relevant: All projects” customers are from educational or government sectors. Customer does not affect the process context.)
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organisation structure in the R&D Division.)
Type of Work: Projects are categorized as generic product development and customized project development upon specific customer’s requirements. |
| Sampling Factor Values: |
Product (Type of Work): Projects are generic products
Customised (Type of Work): Projects are customized projects per customers’ requirements. |
| Subgroups: |
SG1: The projects are customized projects
36 People, 5 Basic Units
– Customised
SG2: All projects are generic products
18 People, 2 Basic Units
– Product |