| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Guiyang City only.)
Customer: Relevant: Work is performed differently based on the customer served by that work. The customers could be catogrized into – Generic Government Organization – Specific Industrial Users
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: All software development work is performed in the R & D Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work (Not Relevant: Not Relevant: Work is not performed differently based on the type of work. Most of the work are softwarea application development and maintenance work.) |
| Sampling Factor Values: |
Generic Government Organization (Customer): To develop the software application platform sponsored by the government, so as to achieve the government business needs by following the government regulatory, most of the external stakeholders are government officers
Specific Industrial Users (Customer): To develop the software application to meet the specific industrial users (e.g. coal industry), by integrating with government taxation platform |
| Subgroups: |
Generic Government Organization: To develop the software application platform sponsored by the government, so as to achieve the government business needs by following the government regulatory, most of the external stakeholders are government officers
19 People, 4 Basic Units
– Generic Government Organization
Specific Industrial Users: To develop the software application to meet the specific industrial users (e.g. coal industry), by integrating with government taxation platform
7 People, 1 Basic Units
– Specific Industrial Users |