| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at the same location in Guiyang)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs)
Size (Not Relevant: No influence on the process implementation, all are small projects on the process implementation, less than or equal to 15 persons)
Organizational Structure (Not Relevant: All BUs are conducted under the same organizational structure (Software Development Department).)
Type of Work: Management, Petition |
| Sampling Factor Values: |
Management (Type of Work): Routine working and administrative management applications
Petition (Type of Work): Online petition platform |
| Subgroups: |
Management: Routine working and administrative management applications
23 People, 3 Basic Units
– Management
Petition: Online petition platform
7 People, 1 Basic Units
– Petition |