| Sampling Factors: |
Location (Not Relevant: All the projects are managed and delivered out of one location, Hefei, China)
Customer: There are 3 customer segments. Processes are customized for the 3 customer segments. 3 different PPBs are established and maintained.
Size (Not Relevant: Size does not have any significant impact on how work gets done other than some minor tailoring. According to customer requirements, the processes followed and the final deliverables to customers are the same no matter the project is big or small. However, internal management documents can be tailored for small size projects based on tailoring guideline. For example, project only maintain one WBS for small projects, but maintain phase-wise WBS for big projects.)
Organizational Structure (Not Relevant: No changes in project execution based on organization structure.)
Type of Work (Not Relevant: This appraisal only covers software development projects) |
| Sampling Factor Values: |
NRI (Customer): SW development projects for NRI client.
KYOCERA (Customer): SW development projects for KYOCERA client
Domestic (Customer): SW development projects for domestic client |
| Subgroups: |
G1: Development projects for NRI client
141 People, 9 Basic Units
– NRI
G2: Development projects for KYOCERA client
86 People, 2 Basic Units
– KYOCERA
G3: Development projects for domestic client
145 People, 13 Basic Units
– Domestic |