| Sampling Factors: |
Location (Not Relevant: OU is located in Zibo, China and All works are performed in the same location)
Customer: work is performed differently depending on customer type: governmental customers and commercial customers
Size (Not Relevant: Works are always medium size(6~8 people, Less that 6 month))
Organizational Structure (Not Relevant: The applications are developed in Software Development Department)
Type of Work (Not Relevant: development work only in scope) |
| Sampling Factor Values: |
Govermental (Customer): Customers from the government organizations
Commercial (Customer): Commercial customers from the marketing |
| Subgroups: |
GroupA: The customers are the government organizations; therefore the product/project development is required to follow the specific workflows in the official organization
12 People, 2 Basic Units
– Govermental
GroupB: The customers are from the marketing; develop the product/project based on the marketing needs or specific customer request
16 People, 5 Basic Units
– Commercial |